Minns Government Health Achievements

We’ve taken several measures to improve the health system and conditions for health workers statewide and locally, including:

Signing a Memorandum of Understanding with the NSW Nurses and Midwives Association to work towards safe staffing levels in hospitals, starting with emergency departments
Investing $572 million to make 1112 nurses and midwives permanent
Reducing the number of overdue surgeries from 14,000 to just 7,000
The NSW Government is investing $700 million in the new Rouse Hill Hospital development, the first major public hospital built in Western Sydney in more than 40 years, to meet the future healthcare needs of the growing northwestern Sydney community
Working collaboratively across government, including with our local federal member Michelle Rowland, to secure a $120 million commitment from the Federal Government to expand birthing services at Rouse Hill Hospital
Through the process of planning and designing Rouse Hill Hospital, the scope of the project has been confirmed to include:
- An Emergency and Urgent Care Department
- In-patient beds
- Day surgery unit
- Short stay medical assessment services
- Pathology, pharmacy, and medical imaging services
- Outpatient and Ambulatory Care services including paediatrics, renal, and women’s health, including antenatal and postnatal services
- A health hub for virtual care and hospital in the home services
- Prehabilitation, rehabilitation, and lifestyle medicine
- Administration, staff support and back of house services
- Car parking facilities
We’re on track to deliver the Rouse Hill Hospital, which will have an emergency ward and maternity ward. The new Rouse Hill Hospital will be one of the first to adopt the New South Wales Government’s full campus model, which incorporates health worker accommodation and childcare services
The new Rouse Hill Hospital will provide a significant boost to the economy during and after construction which will begin by early 2026
Proud to see this project moving after years of Liberal cuts and delays!

Media Releases

Tallawong Service NSW Centre opens doors to Sydney’s north-west

23 September 2024

People living and working in Tallawong, Schofields, Rouse Hill and surrounding suburbs are set to benefit from easier access to NSW Government services, with Tallawong Service NSW Centre officially opening today.

Minister for Customer Service and Digital Government Jihad Dib today joined Member for Riverstone Warren Kirby to cut the ribbon on the new Service NSW Centre, which will help meet demand in one of Sydney’s fastest growing suburbs.

The new Centre is expected to accommodate nearly 118,000 customers in its first year, with a team of about 30 staff able to assist with government transactions and services such as vehicle registration transfers, Owner-Builder Permit applications and Service NSW Business Bureau support.

For those aiming to get their L plates, around 280 computer-based knowledge tests will be available each week.

Due to retail precinct construction and traffic management delays, driver testing will be available at a later date.

Customers can continue to complete their driving tests at nearby service centres at Blacktown, Castle Hill and St Marys.

Tallawong is the 118th Service NSW Centre to open across the State, following the opening of Glenmore Park Service NSW Centre in March and the Macquarie Fields Driver Testing Centre last December.

The new Service NSW Centre is open Monday to Friday 8:30am – 5pm and Saturday 8:30am-12:30pm. It is located on the ground floor of Tallawong Village shopping complex, Shop 29, 2 Conferta Avenue. Parking is available within the new retail precinct, or the centre is walking distance from Tallawong metro station.

For more information, visit www.service.nsw.gov.au.

Minister for Customer Service and Digital Government Jihad Dib said:

"As the population in Tallawong and surrounding suburbs grows, the opening of the state’s newest Service NSW Centre will help make government services and transactions even more accessible.”

“The team at Tallawong Service NSW Centre will be on hand to provide high quality customer advice and support for the up to 1,300 government services and transactions available, making it a one-stop-shop for everything from Working with Children Checks to finding cost of living support.”

Member for Riverstone Warren Kirby said:

“For people living in and around Tallawong, the nearest Service NSW Centres have been Blacktown and Castle Hill so the new Tallawong Service Centre will cut out the 45-minute round trip currently required for locals.”

“Just steps away from Tallawong metro station, the new centre will make about 1300 government services and transactions even more accessible for people living and working in Sydney’s north-west."

Community Feedback informs next phase of $700 million Rouse Hill Hospital

28 November 2024

Hundreds of people, including community members, health staff and volunteers, local Councils and stakeholders have provided valuable feedback on the design of the new $700 million Rouse Hill Hospital, with the latest stakeholder engagement summary released today.

The NSW Government is investing $700 million in the new Rouse Hill Hospital development, the first major public hospital built in western Sydney in more than 40 years, to meet the future healthcare needs of the growing north western Sydney community.

The community had their say on the latest design for the project throughout August and September 2024, with 350 people attending in-person information sessions across Schofields, Castle Hill, Rouse Hill, Blacktown and at Westmead, with a further 90 stakeholders briefed. Additionally, there were almost 600 responses from the community to an online survey.

Feedback is informing the next stage of design of the new hospital, with input received from a broad range of consumers, health staff, community members and stakeholders including Dharug traditional custodians, multicultural community representatives, interest groups and local organisations, local residents and businesses, local Councils and NSW Government agencies.

The feedback highlighted positive support for the delivery of a new hospital in Rouse Hill, with respondents interested in the hospital’s design, clinical services to be delivered and future hospital functions, as well as the patient, visitor and community experience.

The community was also interested in parking and access to the new hospital including proximity to public transport. As part of the project a new multi-storey carpark will be delivered, with the site location providing easy access to the Sydney Metro.

The project team has prepared a report about the engagement and answers to key queries by community members and stakeholders. The full report can be found here: Rouse Hill Engagement Report Nov 2024

The project team is now preparing an Environmental Impact Statement as part of a State Significant Development Application, which is expected to be lodged and placed on public exhibition in 2025.

Ongoing consultation with a broad range of stakeholders and the community is essential to the hospital planning, design and delivery process and will continue throughout the project.

The final scope for the Rouse Hill Hospital Development will be determined through the planning process but is expected to include:

An emergency department and primary access clinic  
Inpatient beds and day surgery services
Short stay medical assessment services  
Pathology, pharmacy, and medical imaging services  
Outpatient and ambulatory care services including paediatrics, renal dialysis and antenatal and postnatal services      
Virtual care and hospital in the home services 
Prehabilitation, rehabilitation and lifestyle medicine

 The new hospital will be future-proofed and built with expansion zones, to ensure capacity for additional health services in the future.

The full scope of health services will be confirmed when planning and design is finalised.

For information about the new Rouse Hill Hospital, including the stakeholder and community engagement summary visit: www.rousehillhospital.health.nsw.gov.au

Quotes attributable to Minister for Health Ryan Park:  

“I am delighted to see the interest the community is taking in their new hospital. This valuable feedback will help shape the new health facility to ensure it meets the healthcare needs of Sydney’s north west into the future.

“The new public hospital for Rouse Hill is a key priority for the Minns Labor Government and it’s exciting to see the plans taking shape. 

“The former Liberal National Government had a long history of undelivered commitments with this project dating back to 2015. The Minns Labor Government, myself and the Member for Riverstone Warren Kirby are getting on with the job of delivering this $700 million hospital for the community in North Western Sydney.”

Quotes attributable to Peter Primrose, Labor Spokesperson for Kellyville:

“The new hospital will bring public healthcare closer to communities around Rouse Hill, Tallawong, Schofields, The Ponds, North Kellyville, Riverstone, Box Hill and Marsden Park.”

Quotes attributable to Warren Kirby, Member for Riverstone:

“We want the new Rouse Hill Hospital to reflect the diverse community of Sydney’s north west and consultation with the community and stakeholders will be key to this.

“The Rouse Hill Hospital was promised for many years under the former Government, yet no work was done to make those promises a reality. It’s good to be part of a Government who is dedicated to supporting our growing community with the public health infrastructure we so desperately need.”

Urgent care service boost for Quakers Hill

12 May 2025

A new Urgent Care Service is opening its doors to patients in Quakers Hill today.The Quakers Hill community will now be able to access non-emergency healthcare in a more timely way, and avoid unnecessary trips to the emergency department.

The Quakers Hill Urgent Care Service is now open 365 days a year from 8am to 8pm seven days a week. Healthcare provided at Quakers Hill Urgent Care Service is bulk-billed.

The service is staffed by General Practitioners and nurses with important diagnostic services on-site including radiology and pathology and is well-supported to treat a range of illnesses and injuries that are deemed urgent, but not life-threatening. This includes minor wounds needing stitches, suspected broken bones and skin infections.

Patients should call Healthdirect on 1800 022 222 to access the service. A registered nurse will assess the patient's condition and then discuss with the patient the best place for their care needs. This may include an appointment at the Quakers Hill Urgent Care Service, a telehealth appointment with the virtualKIDS or virtualGP services, or escalating their care to other services like NSW Ambulance if required.

The Quakers Hill Urgent Care Service is being delivered in partnership with the Western Sydney Primary Health Network.

The Minns Labor Government is working to improve access to care and reduce wait times, through the emergency department relief package which will invest an additional $100 million to fund urgent care services for a further two years, providing a pathway to care outside of our hospitals for an estimated 114,000 patients once fully implemented.

Quotes attributable to Minister for Health, Ryan Park:

“Families in North-Western Sydney now have more pathways to access timely care for conditions which can be safely and effectively treated outside of the emergency department.

“This new service at Quakers Hill will improve access to care, reduce wait times and take pressure off western Sydney’s hospitals.

“I’m committed to increasing availability of healthcare to communities through urgent care services just like this one, which are aimed at bridging the gap between primary care and emergency care, ensuring patients have fast access to the care they need.”

Quotes attributable to Member for Riverstone, Warren Kirby:

"I welcome access to an urgent care service for the residents of Riverstone.

“Quakers Hill’s new Urgent Care Service is a win for the community, and for the health system – in that it will provide an alternative pathway to care for patients with urgent conditions and it will take pressure off Blacktown Hospital and the soon to be built Rouse Hill Hospital.”

Quotes attributable to Western Sydney Primary Health Network spokesperson, Andrew Newton:

“This newest urgent care service in Quakers Hill complements two which are already operating in Auburn and Castle Hill in partnership with Western Sydney PHN.

“Importantly, these services give residents of western Sydney a genuine alternative outside of a busy ED for urgent, but not life-threatening, illnesses and injuries.”

Community invited to learn more about Rouse Hill Hospital

16 August 2024

Residents of the Hills, and surrounding communities are invited to learn more about the design for the new Rouse Hill Hospital Development at a series of information sessions taking place from this month.

Planning for the new hospital is progressing as part of the NSW Government’s $700 million investment to improve health outcomes for the Hills, and the surrounding community.

Community information sessions are being held across Western Sydney Local Health District (WSLHD) in the coming weeks. Everyone is welcome to attend to learn about plans for the new hospital, ask the project team questions and provide feedback.

Community information sessions will be held at the following locations:

Saturday, 24 August , 11.00am - 1.00pm at Galungara Reserve - Farmland Drive, Schofields
Wednesday, 28 August,12 midday -2.00pm at Westmead Hospital, Entrance 4
Wednesday, 28 August,4.00pm -6.00pm at Vinegar Hill Memorial Library, Rouse Hill, Nina Perry room
Tuesday, 3 September,10.00am-2.00pm Castle Towers, near Coles
Sunday, 8 September,10.00am–4.00pm at Sydney Boutique Markets, Rouse Hill Town Centre
Thursday, 12 September, 1.00pm -3.00pm at Blacktown Hospital, Hospital Street, outside of Gloria Jeans

Rouse Hill Hospital is expected to include:

An emergency department and urgent care centre;
Inpatient beds and a day surgery unit;
Short stay medical assessment services;
Pathology, pharmacy, and medical imaging services;
Outpatient and ambulatory care services including paediatrics, renal dialysis and antenatal and postnatal services;
Virtual care and hospital in the home services
Prehabilitation, rehabilitation and lifestyle medicine.

The full scope of health services provided by the new hospital will be confirmed when planning and design is finalised, and extensive consultation with the community, consumers, staff and stakeholders is being carried out to help inform this planning.

Further information about the new Rouse Hill Hospital is available on the project website: www.rousehillhospital.health.nsw.gov.au

Construction of the hospital will support an estimated 1,200 direct jobs and thousands of indirect jobs throughout the life of the project.

Construction timeframes for the new development will be confirmed as planning progresses and following the appointment of a building contractor.

The new Rouse Hill Hospital is part of the NSW Government’s $3 billion investment for new and upgraded hospitals and health services across greater western Sydney, one of the largest investments in the region’s health infrastructure in recent years, including:

$1.3 billion to build the Bankstown-Lidcombe Hospital on a new site;
$550 million for the Fairfield Hospital Redevelopment;
$540 million to build an Integrated Mental Health Complex at Westmead Hospital;
$350 million for the Canterbury Hospital Redevelopment; and
$120 million to expand bed capacity at Blacktown and Mount Druitt Hospitals.

Quotes attributable to Minister for Health Ryan Park:

“This project will ensure the thousands of people moving into this growth area every year continue to have access to world-class healthcare now and well into the future.

“This government is working to deliver this $700 million hospital investment for north-west Sydney.

“Consultation with consumers, the local community, staff and stakeholders, will help guide the planning and design process for the hospital to ensure it meets the community health needs of the future.

“Rouse Hill Hospital will become part of a leading network of health services which provide comprehensive integrated care and community-based services.”

Quotes attributable to Member for Riverstone Warren Kirby:

“This is a chance for our local community to get involved and learn more about planning and design for the future of healthcare right on our doorstep.

“Rouse Hill Hospital was promised repeatedly by the former government yet there was no money allocated to make that promise a reality.

“Our government is finally getting on with the job of delivering this crucial healthcare facility for the people living in Sydney’s North West.”

Quotes attributable to WSLHD A/Chief Executive Alison Derrett:

“Our new hospital will meet the evolving needs of the community. It will provide patient-centered care, integrating hospital services with urgent care, early intervention and prevention strategies, along with initiatives to provide care to patients in their own homes.

“In parallel with the planning and design of the new Rouse Hill Hospital, Western Sydney Local Health District is working towards building a more supported health workforce, and we look forward to providing more information about recruitment opportunities as the project progresses.”